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Five9 alternatives
Five9 is a contact-center platform (CCaaS), with no published monthly price. Its site states: spanish / bilingual, after-hours / 24/7, appointment booking. These 15 vendors are in the same product group and share the most published facts with it.
Five9 does not publish a monthly price. 3 of the alternatives publish a paid monthly plan, the lowest being Genesys Cloud CX at $75/month.
Price comparison
| # | Vendor | Starts at | Per-min | Included | Free trial | HIPAA | Why it's here |
|---|---|---|---|---|---|---|---|
| — | Five9 (the one you're replacing) | Quote | — | — | Not stated | Not stated | |
| 1 | Amazon Connect Contact-center platform (CCaaS) · site | $0.038/min | $0.038 | — | Not stated | Not stated | |
| 2 | Floatbot Voice agent platform · site | $99/mo | — | 500 min | 14-day free trial, no credit card | Claims HIPAA | 2 shared features |
| 3 | Genesys Cloud CX Contact-center platform (CCaaS) · site | $75/user/mo | — | — | Free trial | Not stated | 1 shared feature |
| 4 | Google CX Agent Studio Enterprise voice AI · site | Not published | — | — | $300 in free Google Cloud credits | Not stated | 2 shared features |
| 5 | Ringover AI Voice Agent Phone-system add-on · site | Not published | — | — | Not stated | Not stated | 3 shared features |
| 6 | Aircall AI Voice Agent Phone-system add-on · site | $100/mo | — | — | Not stated | Not stated | 2 shared features |
| 7 | Vonage AI Studio Voice agent platform · site | Free | — | — | Free plan | Not stated | |
| 8 | Ada Voice Enterprise voice AI · site | Quote | — | — | Not stated | Claims HIPAA | 1 shared feature |
| 9 | CloudTalk AI Voice Agents Phone-system add-on · site | Not published | — | — | 14-day trial with 50 AI Voice Agent minutes | Not stated | 2 shared features |
| 10 | JustCall AI Voice Agent Phone-system add-on · site | Not published | — | — | 14-day free trial; first 100 AI minutes free | Claims HIPAA | 2 shared features |
| 11 | Kore.ai Enterprise voice AI · site | Quote | — | — | Not stated | Claims HIPAA | 1 shared feature |
| 12 | Leaping AI Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | 2 shared features |
| 13 | Regal Enterprise voice AI · site | Quote | — | — | Not stated | Claims HIPAA | 2 shared features |
| 14 | Synthflow Voice agent platform · site | Quote | — | — | Not stated | Not stated | 1 shared feature |
| 15 | Zoom Contact Center Contact-center platform (CCaaS) · site | Quote | — | — | Not stated | Not stated |
Each alternative in one line
- Amazon Connect: AWS pay-as-you-go contact center with agentic AI self-service and a no-code flow designer. Amazon Connect alternatives
- Floatbot: No-code voicebot and chatbot builder for inbound and outbound calls, priced by voice minutes or chat sessions. Floatbot alternatives
- Genesys Cloud CX: Enterprise CCaaS with agentic AI, per-user plans from $75 and bring-your-own-carrier telephony. Genesys Cloud CX alternatives
- Google CX Agent Studio: Gemini-powered builder for voice and chat customer-service agents, billed per session on Google Cloud. Google CX Agent Studio alternatives
- Ringover AI Voice Agent: AI voice assistant for 24/7 automated customer service in the Ringover phone system. Ringover AI Voice Agent alternatives
- Aircall AI Voice Agent: AI voice agents that answer and resolve calls with or without the Aircall phone system, acting in connected apps. Aircall AI Voice Agent alternatives
- Vonage AI Studio: Low-code builder for voice and chat virtual agents on Vonage APIs, with free, advanced and fully managed plans. Vonage AI Studio alternatives
- Ada Voice: AI voice agents for customer service that resolve calls, place outbound calls and hand off into existing contact centers. Ada Voice alternatives
- CloudTalk AI Voice Agents: AI voice agents that make and take calls 24/7 inside the CloudTalk phone system. CloudTalk AI Voice Agents alternatives
- JustCall AI Voice Agent: AI voice agent add-on to the JustCall phone system for after-hours, overflow, outbound and lead qualification. JustCall AI Voice Agent alternatives
- Kore.ai: Enterprise agentic AI platform with customer-service voice agents that replace legacy IVR. Kore.ai alternatives
- Leaping AI: Voice AI for call centers with self-improving agents and human handoff. Leaping AI alternatives
- Regal: AI voice agents for enterprise contact centers, strong on outbound sales and service with phone-number management. Regal alternatives
- Synthflow: Enterprise voice AI platform for building phone agents with native telephony, SIP and contact-center integrations. Synthflow alternatives
- Zoom Contact Center: Omnichannel contact center with Zoom Virtual Agent, IVR flows and outbound dialers. Zoom Contact Center alternatives
Head-to-head comparisons
Five9 vs Genesys Cloud CXFive9 vs NiCE CXoneFive9 vs TalkdeskDialpad AI Agents vs Five9Amazon Connect vs Five9Amazon Connect vs Genesys Cloud CXAmazon Connect vs NiCE CXoneGenesys Cloud CX vs NiCE CXoneGenesys Cloud CX vs TalkdeskGenesys Cloud CX vs Zoom Contact CenterAircall AI Voice Agent vs Ringover AI Voice AgentCloudTalk AI Voice Agents vs Ringover AI Voice AgentAllo vs Ringover AI Voice AgentDialpad AI Agents vs Ringover AI Voice AgentRingCentral AI Receptionist vs Ringover AI Voice Agent
How we pick alternatives: same product group (receptionist products), at least one shared industry when Five9 names any, then ranked by shared industries, stated features and integrations. Only facts from vendor sites; unknown values are left blank. Methodology.