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Contact-center platform (CCaaS)

Five9

Cloud contact center with Genius AI and intelligent virtual agents built on a no-code platform.

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Key facts

Starts at: Quote · Pricing page returned 404.
Billing model: Quote only
Per-minute rate (or overage): Not published
Price per call: Not published
Included on entry plan: Not published
Overage: Not published
Free plan / trial: Not published
HIPAA: Not stated
Languages: Not published
Human backup: Not stated
Integrations: Not published
Contract: Not published
Industries: General small business

Platform facts

Build style: No-code / low-code · a single, cloud-based, no-code development platform (source)

Sections: AI call center. Latency and concurrency are the vendor's claims; we have not measured them.

Stated features

Spanish / bilingual: to arrange transportation to and from medical appointments in both English and Spanish.
After-hours / 24/7: Available 24x7, Five9 IVA delivers a conversational experience for automated interactions. It
Appointment booking: Schedule appointments 24x7 and get reminders.

Five9 alternatives

15 vendors with the most overlap: Amazon Connect, Floatbot, Genesys Cloud CX, Google CX Agent Studio, Ringover AI Voice Agent, Aircall AI Voice Agent, Vonage AI Studio, Ada Voice and more. Compare all 15 Five9 alternatives →

Five9 compared

Five9 vs Genesys Cloud CX Five9 vs NiCE CXone Five9 vs Talkdesk Dialpad AI Agents vs Five9 Amazon Connect vs Five9

Lists that include Five9

Best no-code AI voice agent builders Best AI call center software Best AI contact center platforms Best AI IVR and virtual agent software

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Badges for Five9

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Listed on

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#32 in AI call center · ranked by public data (position in our published-data order on /ai-call-center/, not a quality rating)

<a href="https://aireceptionistsranked.com/vendors/five9/?ref=badge" rel="noopener" title="#32 in AI call center · ranked by public data: AI Receptionists Ranked">
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Listed on · AI call center

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Sources

https://www.five9.com/products/capabilities/intelligent-virtual-agent

Checked Oct 26, 2026 on the vendor's own site. Prices change; confirm with Five9 before you buy. Spotted an error? Send a correction.