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Yellow.ai alternatives
Yellow.ai is an enterprise voice AI, with no published monthly price. Its site states: after-hours / 24/7, CRM integration. These 15 vendors are in the same product group and share the most published facts with it.
Yellow.ai does not publish a monthly price. 2 of the alternatives publish a paid monthly plan, the lowest being Genesys Cloud CX at $75/month.
Price comparison
| # | Vendor | Starts at | Per-min | Included | Free trial | HIPAA | Why it's here |
|---|---|---|---|---|---|---|---|
| — | Yellow.ai (the one you're replacing) | Quote | — | — | Free plan | Not stated | |
| 1 | Ada Voice Enterprise voice AI · site | Quote | — | — | Not stated | Claims HIPAA | 1 shared feature |
| 2 | JustCall AI Voice Agent Phone-system add-on · site | Not published | — | — | 14-day free trial; first 100 AI minutes free | Claims HIPAA | 2 shared features |
| 3 | Aircall AI Voice Agent Phone-system add-on · site | $100/mo | — | — | Not stated | Not stated | 2 shared features |
| 4 | Capacity AI Agents Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | 2 shared features |
| 5 | Leaping AI Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | 2 shared features |
| 6 | Regal Enterprise voice AI · site | Quote | — | — | Not stated | Claims HIPAA | 2 shared features |
| 7 | Synthflow Voice agent platform · site | Quote | — | — | Not stated | Not stated | 1 shared feature |
| 8 | Genesys Cloud CX Contact-center platform (CCaaS) · site | $75/user/mo | — | — | Free trial | Not stated | 2 shared features |
| 9 | CloudTalk AI Voice Agents Phone-system add-on · site | Not published | — | — | 14-day trial with 50 AI Voice Agent minutes | Not stated | 1 shared feature |
| 10 | Cresta Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | 1 shared feature |
| 11 | Google CX Agent Studio Enterprise voice AI · site | Not published | — | — | $300 in free Google Cloud credits | Not stated | 1 shared feature |
| 12 | NiCE Cognigy Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | |
| 13 | Numa Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | 1 shared feature |
| 14 | Observe.AI Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | 1 shared feature |
| 15 | PolyAI Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | 1 shared feature |
Each alternative in one line
- Ada Voice: AI voice agents for customer service that resolve calls, place outbound calls and hand off into existing contact centers. Ada Voice alternatives
- JustCall AI Voice Agent: AI voice agent add-on to the JustCall phone system for after-hours, overflow, outbound and lead qualification. JustCall AI Voice Agent alternatives
- Aircall AI Voice Agent: AI voice agents that answer and resolve calls with or without the Aircall phone system, acting in connected apps. Aircall AI Voice Agent alternatives
- Capacity AI Agents: AI agents for inbound and outbound call-center work that read knowledge from Salesforce, ServiceNow and SharePoint. Capacity AI Agents alternatives
- Leaping AI: Voice AI for call centers with self-improving agents and human handoff. Leaping AI alternatives
- Regal: AI voice agents for enterprise contact centers, strong on outbound sales and service with phone-number management. Regal alternatives
- Synthflow: Enterprise voice AI platform for building phone agents with native telephony, SIP and contact-center integrations. Synthflow alternatives
- Genesys Cloud CX: Enterprise CCaaS with agentic AI, per-user plans from $75 and bring-your-own-carrier telephony. Genesys Cloud CX alternatives
- CloudTalk AI Voice Agents: AI voice agents that make and take calls 24/7 inside the CloudTalk phone system. CloudTalk AI Voice Agents alternatives
- Cresta: Customer-experience AI with an AI agent for calls, real-time agent assist and a no-code orchestration engine. Cresta alternatives
- Google CX Agent Studio: Gemini-powered builder for voice and chat customer-service agents, billed per session on Google Cloud. Google CX Agent Studio alternatives
- NiCE Cognigy: Enterprise customer-service AI agents for voice and chat contact centers. NiCE Cognigy alternatives
- Numa: AI operating system for car dealerships that answers service and sales calls. Numa alternatives
- Observe.AI: Contact-center AI platform with voice AI agents in 25+ languages alongside QA and agent tools. Observe.AI alternatives
- PolyAI: Enterprise voice AI platform for customer service calls in healthcare, hotels and restaurants. PolyAI alternatives
Head-to-head comparisons
How we pick alternatives: same product group (voice platforms), at least one shared industry when Yellow.ai names any, then ranked by shared industries, stated features and integrations. Only facts from vendor sites; unknown values are left blank. Methodology.