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PolyAI alternatives
PolyAI is an enterprise voice AI for hotels, restaurants, medical practices, with no published monthly price. Its site states: after-hours / 24/7. These 15 vendors serve at least one of the same industries and share the most published facts with it.
PolyAI does not publish a monthly price. 2 of the alternatives publish a paid monthly plan, the lowest being Genesys Cloud CX at $75/month.
Price comparison
| # | Vendor | Starts at | Per-min | Included | Free trial | HIPAA | Why it's here |
|---|---|---|---|---|---|---|---|
| — | PolyAI (the one you're replacing) | Quote | — | — | Not stated | Not stated | |
| 1 | Floatbot Voice agent platform · site | $99/mo | — | 500 min | 14-day free trial, no credit card | Claims HIPAA | 1 shared feature |
| 2 | Google CX Agent Studio Enterprise voice AI · site | Not published | — | — | $300 in free Google Cloud credits | Not stated | 1 shared feature |
| 3 | Leaping AI Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | 1 shared feature |
| 4 | Regal Enterprise voice AI · site | Quote | — | — | Not stated | Claims HIPAA | 1 shared feature |
| 5 | Synthflow Voice agent platform · site | Quote | — | — | Not stated | Not stated | |
| 6 | Bland AI Voice agent platform · site | Free | $0.14 | — | Free plan | BAA available | |
| 7 | Dasha Voice agent platform · site | Free | $0.08 | — | Free plan | Not stated | |
| 8 | Famulor Voice agent platform · site | Free | — | — | No credit card | BAA available | 1 shared feature |
| 9 | Genesys Cloud CX Contact-center platform (CCaaS) · site | $75/user/mo | — | — | Free trial | Not stated | 1 shared feature |
| 10 | LiveKit Agents Voice agent platform · site | Free | $0.01 | — | Free plan | BAA available | |
| 11 | Vapi Voice agent platform · site | Free | $0.05 | — | $5 free credits | BAA available | |
| 12 | Ada Voice Enterprise voice AI · site | Quote | — | — | Not stated | Claims HIPAA | |
| 13 | Callab AI Enterprise voice AI · site | Quote | — | — | Not stated | Claims HIPAA | |
| 14 | Capacity AI Agents Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | 1 shared feature |
| 15 | CloudTalk AI Voice Agents Phone-system add-on · site | Not published | — | — | 14-day trial with 50 AI Voice Agent minutes | Not stated | 1 shared feature |
Each alternative in one line
- Floatbot: No-code voicebot and chatbot builder for inbound and outbound calls, priced by voice minutes or chat sessions. Floatbot alternatives
- Google CX Agent Studio: Gemini-powered builder for voice and chat customer-service agents, billed per session on Google Cloud. Google CX Agent Studio alternatives
- Leaping AI: Voice AI for call centers with self-improving agents and human handoff. Leaping AI alternatives
- Regal: AI voice agents for enterprise contact centers, strong on outbound sales and service with phone-number management. Regal alternatives
- Synthflow: Enterprise voice AI platform for building phone agents with native telephony, SIP and contact-center integrations. Synthflow alternatives
- Bland AI: Developer voice AI platform with per-minute talk-time pricing, Conversational Pathways and self-hosting options. Bland AI alternatives
- Dasha: Developer voice-AI platform billed per second with 1,000 free minutes, any LLM and bring-your-own carrier. Dasha alternatives
- Famulor: AI voice agent platform with per-minute pricing in euros, 120 languages and a BAA option. Famulor alternatives
- Genesys Cloud CX: Enterprise CCaaS with agentic AI, per-user plans from $75 and bring-your-own-carrier telephony. Genesys Cloud CX alternatives
- LiveKit Agents: Open-source agent framework plus LiveKit Cloud for deploying voice agents, with per-minute agent sessions and built-in telephony. LiveKit Agents alternatives
- Vapi: Developer platform for voice agents: $0.05/min hosting plus pass-through transcriber, model, voice and telephony. Vapi alternatives
- Ada Voice: AI voice agents for customer service that resolve calls, place outbound calls and hand off into existing contact centers. Ada Voice alternatives
- Callab AI: Human-centered AI voice agents for enterprise CX teams. Callab AI alternatives
- Capacity AI Agents: AI agents for inbound and outbound call-center work that read knowledge from Salesforce, ServiceNow and SharePoint. Capacity AI Agents alternatives
- CloudTalk AI Voice Agents: AI voice agents that make and take calls 24/7 inside the CloudTalk phone system. CloudTalk AI Voice Agents alternatives
Head-to-head comparisons
PolyAI vs Retell AIBland AI vs PolyAISynthflow vs VapiBland AI vs SynthflowRetell AI vs SynthflowSynthflow vs VoiceflowElevenLabs Agents vs SynthflowBland AI vs VapiBland AI vs Retell AIBland AI vs Smith.ai AI ReceptionistBland AI vs ElevenLabs AgentsBland AI vs SierraAmazon Connect vs Genesys Cloud CXGenesys Cloud CX vs NiCE CXoneFive9 vs Genesys Cloud CX
Lists that include PolyAI
Best AI receptionist for medical practicesBest AI receptionist for hotelsBest AI receptionist for restaurantsBest after-hours AI receptionist for medical practicesBest after-hours AI receptionist for hotelsBest after-hours AI receptionist for restaurants
How we pick alternatives: same product group (voice platforms), at least one shared industry when PolyAI names any, then ranked by shared industries, stated features and integrations. Only facts from vendor sites; unknown values are left blank. Methodology.