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Cresta alternatives
Cresta is an enterprise voice AI, with no published monthly price. Its site states: CRM integration. These 15 vendors are in the same product group and share the most published facts with it.
Price comparison
| # | Vendor | Starts at | Per-min | Included | Free trial | HIPAA | Why it's here |
|---|---|---|---|---|---|---|---|
| — | Cresta (the one you're replacing) | Quote | — | — | Not stated | Not stated | |
| 1 | Observe.AI Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | 1 shared feature |
| 2 | Vonage AI Studio Voice agent platform · site | Free | — | — | Free plan | Not stated | 1 shared feature |
| 3 | Ada Voice Enterprise voice AI · site | Quote | — | — | Not stated | Claims HIPAA | 1 shared feature |
| 4 | Capacity AI Agents Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | 1 shared feature |
| 5 | Google CX Agent Studio Enterprise voice AI · site | Not published | — | — | $300 in free Google Cloud credits | Not stated | |
| 6 | Leaping AI Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | 1 shared feature |
| 7 | Level AI Enterprise voice AI · site | Quote | — | — | Not stated | Claims HIPAA | |
| 8 | NiCE Cognigy Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | |
| 9 | Numa Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | 1 shared feature |
| 10 | Parloa Enterprise voice AI · site | Not published | — | — | Not stated | Not stated | |
| 11 | Regal Enterprise voice AI · site | Quote | — | — | Not stated | Claims HIPAA | 1 shared feature |
| 12 | Replicant Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | |
| 13 | Skit.ai Enterprise voice AI · site | Quote | — | — | Not stated | BAA available | 1 shared feature |
| 14 | Synthflow Voice agent platform · site | Quote | — | — | Not stated | Not stated | 1 shared feature |
| 15 | Yellow.ai Enterprise voice AI · site | Quote | — | — | Free plan | Not stated | 1 shared feature |
Each alternative in one line
- Observe.AI: Contact-center AI platform with voice AI agents in 25+ languages alongside QA and agent tools. Observe.AI alternatives
- Vonage AI Studio: Low-code builder for voice and chat virtual agents on Vonage APIs, with free, advanced and fully managed plans. Vonage AI Studio alternatives
- Ada Voice: AI voice agents for customer service that resolve calls, place outbound calls and hand off into existing contact centers. Ada Voice alternatives
- Capacity AI Agents: AI agents for inbound and outbound call-center work that read knowledge from Salesforce, ServiceNow and SharePoint. Capacity AI Agents alternatives
- Google CX Agent Studio: Gemini-powered builder for voice and chat customer-service agents, billed per session on Google Cloud. Google CX Agent Studio alternatives
- Leaping AI: Voice AI for call centers with self-improving agents and human handoff. Leaping AI alternatives
- Level AI: Contact-center intelligence: QA, analytics and agent assist across the customer journey. Level AI alternatives
- NiCE Cognigy: Enterprise customer-service AI agents for voice and chat contact centers. NiCE Cognigy alternatives
- Numa: AI operating system for car dealerships that answers service and sales calls. Numa alternatives
- Parloa: Enterprise AI agents for customer service, priced on consumption: per minute for voice, per interaction for chat. Parloa alternatives
- Regal: AI voice agents for enterprise contact centers, strong on outbound sales and service with phone-number management. Regal alternatives
- Replicant: AI agents for contact-center phone calls with in-house telephony and no-code self-service development. Replicant alternatives
- Skit.ai: AI debt-collection platform with voice agents, text and email for collection teams and healthcare billing. Skit.ai alternatives
- Synthflow: Enterprise voice AI platform for building phone agents with native telephony, SIP and contact-center integrations. Synthflow alternatives
- Yellow.ai: Enterprise voice and chat AI agents in 500+ languages with helpdesk and contact-center integrations. Yellow.ai alternatives
Head-to-head comparisons
Cresta vs DecagonCresta vs SierraNiCE Cognigy vs SierraNiCE Cognigy vs Kore.aiParloa vs SierraDecagon vs ParloaSynthflow vs VapiBland AI vs SynthflowRetell AI vs SynthflowSynthflow vs VoiceflowElevenLabs Agents vs Synthflow
How we pick alternatives: same product group (voice platforms), at least one shared industry when Cresta names any, then ranked by shared industries, stated features and integrations. Only facts from vendor sites; unknown values are left blank. Methodology.