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NiCE Cognigy alternatives
NiCE Cognigy is an enterprise voice AI, with no published monthly price. These 15 vendors are in the same product group and share the most published facts with it.
NiCE Cognigy does not publish a monthly price. 1 of the alternatives publish a paid monthly plan, the lowest being Floatbot at $99/month.
Price comparison
| # | Vendor | Starts at | Per-min | Included | Free trial | HIPAA | Why it's here |
|---|---|---|---|---|---|---|---|
| — | NiCE Cognigy (the one you're replacing) | Quote | — | — | Not stated | Not stated | |
| 1 | Ada Voice Enterprise voice AI · site | Quote | — | — | Not stated | Claims HIPAA | |
| 2 | Synthflow Voice agent platform · site | Quote | — | — | Not stated | Not stated | |
| 3 | Floatbot Voice agent platform · site | $99/mo | — | 500 min | 14-day free trial, no credit card | Claims HIPAA | |
| 4 | Google CX Agent Studio Enterprise voice AI · site | Not published | — | — | $300 in free Google Cloud credits | Not stated | |
| 5 | Vonage AI Studio Voice agent platform · site | Free | — | — | Free plan | Not stated | |
| 6 | Dasha Voice agent platform · site | Free | $0.08 | — | Free plan | Not stated | |
| 7 | Famulor Voice agent platform · site | Free | — | — | No credit card | BAA available | |
| 8 | LiveKit Agents Voice agent platform · site | Free | $0.01 | — | Free plan | BAA available | |
| 9 | Millis AI Voice agent platform · site | $0.02/min | $0.02 | — | Not stated | Not stated | |
| 10 | Retell AI Voice agent platform · site | Free | $0.07 | — | $10 free credits | BAA available | |
| 11 | Telnyx Voice AI Agents Voice agent platform · site | $0.05/min | $0.05 | — | Not stated | Claims HIPAA | |
| 12 | Vapi Voice agent platform · site | Free | $0.05 | — | $5 free credits | BAA available | |
| 13 | Cresta Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | |
| 14 | ElevenLabs Agents Voice agent platform · site | Not published | — | — | Not stated | BAA available | |
| 15 | Parloa Enterprise voice AI · site | Not published | — | — | Not stated | Not stated |
Each alternative in one line
- Ada Voice: AI voice agents for customer service that resolve calls, place outbound calls and hand off into existing contact centers. Ada Voice alternatives
- Synthflow: Enterprise voice AI platform for building phone agents with native telephony, SIP and contact-center integrations. Synthflow alternatives
- Floatbot: No-code voicebot and chatbot builder for inbound and outbound calls, priced by voice minutes or chat sessions. Floatbot alternatives
- Google CX Agent Studio: Gemini-powered builder for voice and chat customer-service agents, billed per session on Google Cloud. Google CX Agent Studio alternatives
- Vonage AI Studio: Low-code builder for voice and chat virtual agents on Vonage APIs, with free, advanced and fully managed plans. Vonage AI Studio alternatives
- Dasha: Developer voice-AI platform billed per second with 1,000 free minutes, any LLM and bring-your-own carrier. Dasha alternatives
- Famulor: AI voice agent platform with per-minute pricing in euros, 120 languages and a BAA option. Famulor alternatives
- LiveKit Agents: Open-source agent framework plus LiveKit Cloud for deploying voice agents, with per-minute agent sessions and built-in telephony. LiveKit Agents alternatives
- Millis AI: Low-latency voice agent platform from $0.02/min for no-code or code builders, with numbers in 100+ countries. Millis AI alternatives
- Retell AI: Pay-as-you-go voice agent platform for developers; component pricing for infra, voices, LLM and telephony. Retell AI alternatives
- Telnyx Voice AI Agents: Voice AI agents on Telnyx's own carrier network, 80+ languages. Telnyx Voice AI Agents alternatives
- Vapi: Developer platform for voice agents: $0.05/min hosting plus pass-through transcriber, model, voice and telephony. Vapi alternatives
- Cresta: Customer-experience AI with an AI agent for calls, real-time agent assist and a no-code orchestration engine. Cresta alternatives
- ElevenLabs Agents: Voice and chat agent platform from ElevenLabs with 90+ languages and telephony integrations. ElevenLabs Agents alternatives
- Parloa: Enterprise AI agents for customer service, priced on consumption: per minute for voice, per interaction for chat. Parloa alternatives
Head-to-head comparisons
NiCE Cognigy vs SierraNiCE Cognigy vs Kore.aiSynthflow vs VapiBland AI vs SynthflowRetell AI vs SynthflowSynthflow vs VoiceflowElevenLabs Agents vs SynthflowLiveKit Agents vs VapiLiveKit Agents vs Retell AIRetell AI vs VapiBland AI vs Retell AIRetell AI vs UltravoxRetell AI vs VoiceflowElevenLabs Agents vs Retell AIPolyAI vs Retell AI
How we pick alternatives: same product group (voice platforms), at least one shared industry when NiCE Cognigy names any, then ranked by shared industries, stated features and integrations. Only facts from vendor sites; unknown values are left blank. Methodology.