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Capacity AI Agents alternatives
Capacity AI Agents is an enterprise voice AI, with no published monthly price. Its site states: after-hours / 24/7, CRM integration. These 15 vendors are in the same product group and share the most published facts with it.
Capacity AI Agents does not publish a monthly price. 4 of the alternatives publish a paid monthly plan, the lowest being Genesys Cloud CX at $75/month.
Top 3 Capacity AI Agents alternatives:Visit Zoom Contact Center →Visit Ada Voice →Visit JustCall AI Voice Agent →
Price comparison
| # | Vendor | Starts at | Per-min | Included | Free trial | HIPAA | Why it's here |
|---|---|---|---|---|---|---|---|
| — | Capacity AI Agents (the one you're replacing) | Quote | — | — | Not stated | Not stated | |
| 1 | Zoom Contact Center Contact-center platform (CCaaS) · site | Quote | — | — | Not stated | Not stated | 1 shared feature, 2 shared integrations |
| 2 | Ada Voice Enterprise voice AI · site | Quote | — | — | Not stated | Claims HIPAA | 1 shared feature, 1 shared integration |
| 3 | JustCall AI Voice Agent Phone-system add-on · site | Not published | — | — | 14-day free trial; first 100 AI minutes free | Claims HIPAA | 2 shared features, 1 shared integration |
| 4 | Leaping AI Enterprise voice AI · site | Quote | — | — | Not stated | Not stated | 2 shared features, 1 shared integration |
| 5 | Regal Enterprise voice AI · site | Quote | — | — | Not stated | Claims HIPAA | 2 shared features |
| 6 | Aircall AI Voice Agent Phone-system add-on · site | $100/mo | — | — | Not stated | Not stated | 2 shared features |
| 7 | Genesys Cloud CX Contact-center platform (CCaaS) · site | $75/user/mo | — | — | Free trial | Not stated | 2 shared features |
| 8 | Vonage AI Studio Voice agent platform · site | Free | — | — | Free plan | Not stated | 1 shared feature |
| 9 | CloudTalk AI Voice Agents Phone-system add-on · site | Not published | — | — | 14-day trial with 50 AI Voice Agent minutes | Not stated | 1 shared feature |
| 10 | Ringover AI Voice Agent Phone-system add-on · site | Not published | — | — | Not stated | Not stated | 2 shared features, 1 shared integration |
| 11 | Skit.ai Enterprise voice AI · site | Quote | — | — | Not stated | BAA available | 1 shared feature |
| 12 | Synthflow Voice agent platform · site | Quote | — | — | Not stated | Not stated | 1 shared feature |
| 13 | Yellow.ai Enterprise voice AI · site | Quote | — | — | Free plan | Not stated | 2 shared features |
| 14 | Floatbot Voice agent platform · site | $99/mo | — | 500 min | 14-day free trial, no credit card | Claims HIPAA | 1 shared feature |
| 15 | NiCE CXone Contact-center platform (CCaaS) · site | $110/user/mo | — | — | Not stated | Not stated | 1 shared feature |
Each alternative in one line
- Zoom Contact Center: Omnichannel contact center with Zoom Virtual Agent, IVR flows and outbound dialers. Zoom Contact Center alternatives
- Ada Voice: AI voice agents for customer service that resolve calls, place outbound calls and hand off into existing contact centers. Ada Voice alternatives
- JustCall AI Voice Agent: AI voice agent add-on to the JustCall phone system for after-hours, overflow, outbound and lead qualification. JustCall AI Voice Agent alternatives
- Leaping AI: Voice AI for call centers with self-improving agents and human handoff. Leaping AI alternatives
- Regal: AI voice agents for enterprise contact centers, strong on outbound sales and service with phone-number management. Regal alternatives
- Aircall AI Voice Agent: AI voice agents that answer and resolve calls with or without the Aircall phone system, acting in connected apps. Aircall AI Voice Agent alternatives
- Genesys Cloud CX: Enterprise CCaaS with agentic AI, per-user plans from $75 and bring-your-own-carrier telephony. Genesys Cloud CX alternatives
- Vonage AI Studio: Low-code builder for voice and chat virtual agents on Vonage APIs, with free, advanced and fully managed plans. Vonage AI Studio alternatives
- CloudTalk AI Voice Agents: AI voice agents that make and take calls 24/7 inside the CloudTalk phone system. CloudTalk AI Voice Agents alternatives
- Ringover AI Voice Agent: AI voice assistant for 24/7 automated customer service in the Ringover phone system. Ringover AI Voice Agent alternatives
- Skit.ai: AI debt-collection platform with voice agents, text and email for collection teams and healthcare billing. Skit.ai alternatives
- Synthflow: Enterprise voice AI platform for building phone agents with native telephony, SIP and contact-center integrations. Synthflow alternatives
- Yellow.ai: Enterprise voice and chat AI agents in 500+ languages with helpdesk and contact-center integrations. Yellow.ai alternatives
- Floatbot: No-code voicebot and chatbot builder for inbound and outbound calls, priced by voice minutes or chat sessions. Floatbot alternatives
- NiCE CXone: CCaaS suite with AI agents, routing and workforce tools, priced per agent from $110/month. NiCE CXone alternatives
Head-to-head comparisons
Genesys Cloud CX vs Zoom Contact CenterAircall AI Voice Agent vs JustCall AI Voice AgentCloudTalk AI Voice Agents vs JustCall AI Voice AgentAircall AI Voice Agent vs Dialpad AI AgentsAircall AI Voice Agent vs CloudTalk AI Voice AgentsAircall AI Voice Agent vs Ringover AI Voice AgentAircall AI Voice Agent vs RingCentral AI ReceptionistAircall AI Voice Agent vs Smith.ai AI ReceptionistAircall AI Voice Agent vs TalkdeskAmazon Connect vs Genesys Cloud CXGenesys Cloud CX vs NiCE CXoneFive9 vs Genesys Cloud CXGenesys Cloud CX vs TalkdeskCloudTalk AI Voice Agents vs Dialpad AI AgentsCloudTalk AI Voice Agents vs RingCentral AI Receptionist
How we pick alternatives: same product group (voice platforms), at least one shared industry when Capacity AI Agents names any, then ranked by shared industries, stated features and integrations. Only facts from vendor sites; unknown values are left blank. Methodology.