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Aircall AI Voice Agent vs Talkdesk
What each vendor publishes about price, minutes, compliance and integrations, side by side. Checked Oct 26, 2026. We have not tested either product; every fact links back to its source on the vendor page.
The differences in short
- Talkdesk has the lower published starting price: $85/month against $100/month for Aircall AI Voice Agent.
- They name no industry in common (neither names a specific industry).
- Aircall AI Voice Agent states after-hours / 24/7; Talkdesk does not say so on the pages we checked.
- Aircall AI Voice Agent states appointment booking; Talkdesk does not say so on the pages we checked.
- Aircall AI Voice Agent states crm integration; Talkdesk does not say so on the pages we checked.
Side by side
| Fact | Aircall AI Voice Agent | Talkdesk |
|---|---|---|
| Type | Phone-system add-on | Contact-center platform (CCaaS) |
| Starts at | $100/mo | $85/user/mo |
| Billing model | Pay as you go | Per seat |
| Per-minute rate | Not published | Not published |
| Price per call | Not published | Not published |
| Included on entry plan | Not published | Not published |
| Overage | Not published | Not published |
| Free plan / trial | Not stated | Talkdesk Express: 25 licenses and $100 free credit for businesses under 50 employees |
| HIPAA | Not stated | Not stated |
| Languages | 38 languages | Not published |
| Human backup | Transfers to your team | Not stated |
| Spanish / bilingual | Not stated | Not stated |
| After-hours / 24/7 | Yes (vendor states it) | Not stated |
| Appointment booking | Yes (vendor states it) | Not stated |
| CRM integration | Yes (vendor states it) | Not stated |
| Build style | Not published | Not published |
| Telephony included | Yes | Yes |
| Bring your own carrier / SIP | Not published | Not published |
| Choice of LLM | Not published | Not published |
| Choice of voice provider | Not published | Not published |
| Latency (vendor claim) | Not published | Not published |
| Concurrency | Not published | Not published |
| Outbound calling | Yes | Yes |
| White label | Not published | Not published |
| Contact-center integrations | Salesforce Service Cloud, Zendesk, Intercom | Not published |
| Integrations | Shopify, Stripe, CRM, Calendar, 250+ native integrations | Not published |
| Industries named | General small business | General small business |
| Contract | Not published | Express: no commitment or contract |
| Checked | Oct 26, 2026 | Oct 26, 2026 |
| Website | Visit | Visit |
Summaries
Aircall AI Voice Agent: AI voice agents that answer and resolve calls with or without the Aircall phone system, acting in connected apps.
Talkdesk: Cloud contact center with CXA AI agents and Copilot, priced per user; Talkdesk Express for small teams.
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Sources: Aircall AI Voice Agent listing and Talkdesk listing, each with the vendor URLs we read. Spotted an error? Send a correction.