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Best HIPAA-compliant AI receptionist for law firms (2026)
4 vendors that name law firms on their own site and say they are HIPAA compliant or sign a BAA, ranked on published data only. Nobody pays for position. Checked Oct 26, 2026.
We are still building this list (4 of the 5 vendors we want before publishing it to search). Know one we're missing? Tell us.
4 of 4 publish a monthly price, from $24.95 to $109 per month. Top of the list: AgentZap, Upfirst, Nextiva XBert AI Receptionist, Trillet.
| # | Vendor | Starts at | Billing | Included | Per-min rate | Free trial | HIPAA | Human backup |
|---|---|---|---|---|---|---|---|---|
| 1 | AgentZap AI receptionist · site | $109/mo | Per minute (bundle) | 150 min | $0.85 | 30-day money-back guarantee | Claims HIPAA | Vendor live agents |
| 2 | Upfirst AI receptionist · site | $24.95/mo | Per call | 30 calls | — | 14 days | BAA available | Transfers to your team |
| 3 | Nextiva XBert AI Receptionist Phone-system add-on · site | $99/mo | Per call | 100 calls | — | Not stated | Claims HIPAA | Transfers to your team |
| 4 | Trillet AI receptionist · site | $49/mo | Per minute (bundle) | 150 min | $0.2 | 28-day money-back (receptionist); 7-day trial (agency) | Claims HIPAA | Not stated |
What each vendor says about HIPAA
- AgentZap:
"HIPAA Compliant" on pricing page.
- Upfirst:
BAAs for HIPAA-regulated businesses on custom/enterprise plans.
- Nextiva XBert AI Receptionist:
Page says "HIPAA Compliant".
- Trillet:
Healthcare solution "under HIPAA controls"; SOC 2 Type II and ISO 27001 evidence.
Quoted from the vendor's own site or our record of its published fields. We have not tested these features ourselves.
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Questions
What is the cheapest HIPAA-compliant AI receptionist for law firms?
Of the 4 listed, 4 publish a monthly price. The lowest published starting price is Upfirst at $24.95/month, then Trillet at $49/month and Nextiva XBert AI Receptionist at $99/month. Prices are from each vendor's own pricing page.
Which HIPAA-compliant AI receptionist for law firms publish a per-minute rate?
2 of 4: Trillet ($0.2/min), AgentZap ($0.85/min).
Which HIPAA-compliant AI receptionist for law firms have a free trial or free plan?
3 of 4 state one: AgentZap, Upfirst, Trillet.
Which HIPAA-compliant AI receptionist for law firms sign a HIPAA BAA?
Upfirst say they will sign a BAA. AgentZap, Nextiva XBert AI Receptionist, Trillet say they are HIPAA compliant without mentioning a BAA.
Can these HIPAA-compliant AI receptionist for law firms hand a call to a human?
AgentZap has the vendor's own live staff as backup. Upfirst, Nextiva XBert AI Receptionist transfer calls to your team. 1 of 4 don't state it.
Which HIPAA-compliant AI receptionist for law firms answer in Spanish?
1 of 4 say so: Trillet.
How did you choose these 4?
We list every vendor we verified that names law firms on its own site and say they are HIPAA compliant or sign a BAA. Order is by data only: published price first, then how many facts the vendor publishes. No vendor pays for placement. Each listing was checked on the vendor's site on Oct 26, 2026.