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Voice agent platform
Retell AI
Pay-as-you-go voice agent platform for developers; component pricing for infra, voices, LLM and telephony.
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Key facts
- Starts at
- Free · $0.07–$0.31/min depending on voice, LLM and telephony.
- Billing model
- Pay as you go
- Per-minute rate (or overage)
- $0.07
- Price per call
- Not published
- Included on entry plan
- Not published
- Overage
- Not published
- Free plan / trial
- $10 free credits
- HIPAA
- BAA available · HIPAA/BAA on Enterprise.
- Languages
- Not published
- Human backup
- Transfers to your team
- Integrations
- API, Call transfer, Appointment booking
- Contract
- Not published
- Industries
- General small business
Platform facts
- Build style
- No-code and API ·
AI-powered no code studio ... drag-and-drop canvas / flexible API
(source) - Telephony included
- Yes ·
Retell Phone Numbers
(source) - Bring your own carrier / SIP
- Yes ·
Retell supports integration with any telephony system through SIP trunking
(source) - Choice of LLM
- Yes ·
GPT 5.5 || GPT 5.4 ... (multiple LLMs priced)
(source) - Choice of voice provider
- Yes ·
Elevenlabs Voices || Cartesia Voices
(source) - Latency (vendor claim)
- ~600ms ·
With ~600ms latency, conversations stay smooth and fluent.
(source) - Concurrency
- 20 free concurrent calls; no cap on Enterprise ·
Free for first 20 concurrency (active calls)
(source) - Outbound calling
- Yes ·
Outbound Campaigns at Scale
(source)
Sections: Voice AI platforms. Latency and concurrency are the vendor's claims; we have not measured them.
Stated features
- HIPAA:
HIPAA/BAA on Enterprise.
- Appointment booking:
Calendar integrations: Appointment booking
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Sources
Checked Oct 26, 2026 on the vendor's own site. Prices change; confirm with Retell AI before you buy. Spotted an error? Send a correction.