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Voice agent platform

Thoughtly

Voice AI agent platform with Basic, Business and Enterprise plans and a BAA for healthcare.

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Key facts

Starts at
Not published
Billing model
Not published
Per-minute rate (or overage)
Not published
Price per call
Not published
Included on entry plan
Not published
Overage
Not published
Free plan / trial
Not published
HIPAA
BAA available
Languages
34+ languages
Human backup
Transfers to your team
Integrations
Salesforce, HubSpot, Twilio
Contract
Not published
Industries
General small business

Platform facts

Bring your own carrier / SIP
Yes · Bring your own carrier (Twilio, Telnyx) (source)
Choice of LLM
Yes · Choice of LLM (GPT, Claude, Gemini) (source)
Concurrency
100+ concurrent calls · 100+ concurrent calls (source)
Outbound calling
Yes · AI voice agents (inbound + outbound) (source)

Sections: Voice AI platforms. Latency and concurrency are the vendor's claims; we have not measured them.

Stated features

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Listed on AI Receptionists Ranked
Listed on
#17 in Voice AI platforms · ranked by public data: AI Receptionists Ranked
#17 in Voice AI platforms · ranked by public data (position in our published-data order on /voice-agents/, not a quality rating)
Listed on AI Receptionists Ranked: Voice AI platforms
Listed on · Voice AI platforms

Sources

Checked Oct 26, 2026 on the vendor's own site. Prices change; confirm with Thoughtly before you buy. Spotted an error? Send a correction.