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Human + AI answering service

Ruby

Live virtual receptionist service with US-based human receptionists, chat and bilingual answering; priced by minutes.

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Key facts

Starts at: $250/mo
Billing model: Per minute (bundle)
Per-minute rate (or overage): Not published
Price per call: Not published
Included on entry plan: 50 minutes
Overage: Not published
Free plan / trial: Not published
HIPAA: Claims HIPAA · "HIPAA-compliant services available".
Languages: English, Spanish (bilingual answering available)
Human backup: Vendor live agents · Calls answered by Ruby's human receptionists.
Integrations: Not published
Contract: Not published
Industries: General small business

Stated features

HIPAA: "HIPAA-compliant services available".
Spanish / bilingual: English Spanish (bilingual answering available)
After-hours / 24/7: 24/7 phone and website coverage (including after-hours, on weekends, and holidays)
Appointment booking: receptionists elevate every caller interaction, from quick answers to seamless appointment scheduling.

Plans

Plan	Price / month	Includes	Overage
—	$250	50 min	—
—	$395	100 min	—
—	$720	200 min	—
—	$1,725	500 min	—

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Sources

https://www.ruby.com/pricing/

Checked Oct 26, 2026 on the vendor's own site. Prices change; confirm with Ruby before you buy. Spotted an error? Send a correction.